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    VeriSign still locking domains/ICANN diverting complaints | Log in/Create an Account | Top | 9 comments | Search Discussion
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    Re: VeriSign still locking domains/ICANN diverting
    by Consumernet on Saturday February 02 2002, @02:24AM (#4795)
    User #2897 Info
    Under the rules VeriSign (formerly Network Solutions) has a right to review the authorization that was obtained from the new (winning) registrar. It is my understanding that VeriSign (formerly Network Solutions) has full access to these authorizations


    VeriSign (formerly Network Solutions) then essentially says "that is not good enough" and uses their own authorization system in addition to the one used by the "winning registrar." This causes a number of problems:


    -VeriSign (formerly Network Solutions) puts a time limit on the response (now 3 days, it was shorter). Many people have claimed they did within the time limit but it still resulted in rejections


    -VeriSign (formerly Network Solutions) process adds a couple of days to the process causing some domains to expire that otherwise would have been processed [btw VeriSign (formerly Network Solutions) has informed me that a domain expires at 12:01 AM on the date listed in the WHOIS. If the request comes in 1 second after that it is automatically locked.


    -Batch requests often require a single approval from the winning registrar if the domains all have the same owner. VeriSign (formerly Network Solutions) requires the owner to process each and every one individually. In the case I am dealing with now they overflowed the admin contact's e-mail box so the authorizations could not be completed and then they expired and were locked on the second attempt.


    -I have been receiving complaints that the e-mail renewal notices from VeriSign (formerly Network Solutions) are coming right before expiration so there is often little time to complete a transfer.

    I have to contact them just about every day for some problem. Now they no longer respond to these requests which is why I insist ICANN take action to enforce the agreements.


    Russ Smith

    [ Reply to This | Parent ]
    Re: VeriSign still locking domains/ICANN diverting by Consumernet


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