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    Highlights of the ICANNWatch Archive
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    RealNames plays Unreal | Log in/Create an Account | Top | 17 comments | Search Discussion
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    Re: RealNames plays Unreal
    by Anonymous on Monday May 13 2002, @06:53AM (#6293)
    'Nice to blame all in sight Mr. Keith Teare, so as to divert attention from the fact that Registries and Registrars, also their Re-sellers (The same people Teare now refers to for the purposes of raising sympathy!) were being screwed by RealNames on an ongoing basis! Note that the product has been completely changed in nature and that that is the real reason for the demise - it was not going to fly! Changes include upping the price tenfold, pasting advertising on clients and users' screens, no search engine functionality other than on MSN, almost no media profile whatsoever. Worst of all, clients who bought the original (Better) product and invested in all sorts of material and media, were screwed no end, what with being forced to buy at the old price times ten! That is if they could get the Keyword. Imagine what this does to a Registry/Registrar/Re-sellers relationships with current clients. Lastly, their tracking and billing systems are so useless, they were not able to generate an accurate account in more than a year's time. Conveniently so perhaps, given the fact that the franchises (We contracted for 32 countries, some as Registries, others as Registrars and spent millions on roll-outs)they sold us referred to 300 times the number of active clients/words and totally ridiculous revenue models. 'Buyer beware' I hear - but they used the names of Microsoft and Verisign, Morgan Stanley and all the rest in sight to support their claims. We have tried to resolve issues for months, travelling around the world twice, lobbying, declaring disputes and now proceeding to court and in the process have found huge numbers of disgruntled parties, accross the spectrums mentioned. Feel free to contact me at cobus@keywordssa.co.za if you feel you can contribute or gain by doing so. Stop crying and start telling the whole story Keith Teare!
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