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    Highlights of the ICANNWatch Archive
    (June 1999 - March 2001)

    This discussion has been archived. No new comments can be posted.
    TotalNIC Holds Customers' Domain Names Hostage | Log in/Create an Account | Top | 9 comments | Search Discussion
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    Re: TotalNIC Holds Customers' Domain Names Hostage
    by Grumpy on Monday December 17 2001, @05:17AM (#4085)
    User #2759 Info
    One small problem with what is otherwise a valid complaint -- TotalNIC isn't a registrar. TotalNIC is merely a reseller of registrar services offered by CORE. TotalNIC is not ICANN-accredited (for whatever that's worth), probably is unaware of the registration transfer policy, and may not be subject to the terms of the policy (depending on its contract with CORE).

    I agree that the situation described looks bad... but as the registrar, CORE is the entity on the hook for failure to permit transfers to other registrars. The pressure should be on CORE for apparently violating its responsibilities as a registrar, and then on TotalNIC for apparently frustrating the intentions of its customers.

    - Grumpy
    [ Reply to This | Parent ]
    Re: TotalNIC Holds Customers' Domain Names Hostage
    by Anonymous on Monday December 17 2001, @10:13PM (#4102)
    When I tried to transfer a domain from TotalNIC to an OpenSRS registrar I received the same emails as you. First an email that said they did not allow transfers at all. Then, after I had emailed back to them, I received their email about requiring a notarized document. As I live in Australia I decided to give this a try.

    I contacted a solicitor to notarize a letter in which I certified that I was the owner of the domain and attached a photocopy of my driver's licence. The solicitor charged me $AU22.

    I then sent this via overnight post to TotalNIC in Canberra. In the letter I asked them to contact me either by email or phone when they received the letter so I could retry the transfer.

    As you found out, they don't seem to reply to emails except for those to which they can send one of their form letter replies. I then rang them during their support hours (only 4 hours a day) and I was advised to retry the transfer. This I did and it went through without a problem.

    Obviously things were easier for me as I live in Australia but I will certainly not be using TotalNIC for any future domain reigstrations
    [ Reply to This | Parent ]
    Re: TotalNIC Holds Customers' Domain Names Hostage
    by Anonymous on Monday May 06 2002, @04:55AM (#6152)
    Totalic refused to let my domains go. They kept them after they expired.
    Now, I think another Totalnic associated company( auction@ianz.net ) got them
    and tries to sell them to others. I think Totalnic checks domains that used
    to serve contents and then transfer them to this 'ianz.com' to sell them at higher price(auction).

    This is a plain fraud and malicious act.

    They should be condemn and jailed for this kind of behaviour.
    [ Reply to This | Parent ]

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