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    NeuLevel site hacked | Log in/Create an Account | Top | 7 comments | Search Discussion
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    Re: Try about 24 hours
    by Anonymous on Thursday May 09 2002, @05:02PM (#6229)
    brett's icann blog posting 'an inside job' is dead on. hard to believe a misconfigured test server could not take down both .us and .biz for 24 hours. attempts to reach any of their sites reported ‘not found’ errors and none of the servers could be pinged until mid-afternoon wednesday. the 'prowl' message did not appear until the servers started coming back on line. the message isn't the issue, its what caused the outage tuesday night.
    [ Reply to This | Parent ]
    Re: Try about 24 hours
    by Anonymous on Thursday May 09 2002, @06:30PM (#6230)
    Anyone following the outage should now have at least two questions about recovery operations from the company that has been tasked to run numbering systems and TLDs.

    1. Why has there been no reasonable explanation of the outage? The websites at NeuStar host public information such as the .us whois information. The sites were down for an entire day and the only public statements have said that they were not hacked. Will ICANN and the DOC be getting better spin?

    2. Why did it take more than 24 hours (~30 hrs. for some of the sites) to be recovered? These sites (Whois, STOP, etc.) are mission critical sites for NeuStar. The company clearly demonstrated an inability to recover simple web servers in a timely fashion. Does this mean there is no failover nor any type of backup to restore. Worse yet this could be indicative of a much bigger problem. The websites may not have been the only thing taken down. If it took thirty hours to recover, then the databases behind those servers might have been the real problem. Recovering from corrupted databases would certainly take an entire day to check and bring back on-line. That level of corruption would mean that the systems at NeuStar have almost no protection against attack.
    [ Reply to This | Parent ]


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