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    Registrar Market Share: An Alternative Perspective | Log in/Create an Account | Top | 9 comments | Search Discussion
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    Re:Yahoo / web presence
    by ldg on Friday November 28 2003, @04:35PM (#12700)
    User #2935 Info | http://example.com/
    1) I don't recall the specific paragraph, Ben. It was difficult to read due to tiny font size, but this is the link: http://cyber.law.harvard.edu/people/edelman/regist rar-choice/2003/#results.

    2) It just seems to me that using a sample of the 1000 fortune 1000 companies is skewed if the purpose is to determine what registrars are attractive to those planning to put a domain to web use as opposed to warehousers, etc. It's rather like saying those companies direct the actions of all others or are representative of trends. I truly disagree with that premise when you take into account the overal numbers of registrations "in use" by your definition of the term.

    3) "sites becoming sufficiently well known to be added to Yahoo" is interesting if you look at wecn.net. It's a test page. That domain is used for nameservice, email and other non-web things - at least for the moment - in a test situation. I have several others that will not have a lising in yahoo - or Google for that matter. I have to wonder how small the number of such domains reall is when you consider universities, scientific use, test labs, etc.

    "I agree that, lurking in the background, there are domains used for puroses other than the web. But is there reason to suspect domains with such usage are correlated with registration through certain registrars? If so, that's a problem for my results. If not, no problem."

            Yes, I think there is an issue here, although I could be very wrong (I don't think so). For instance, I know that Tucows, through it's open SRS, is a favorite for speculators as well as those who prefer less expensive and easy to use interfaces, plus ease of transfers and management in general. I know of several ISPs who manage domains for customers through Tucows because of the ease of management. That's just one example. Other ISPs (that I know well) use other smaller registrars for similar reasons and their customers either have a web presence or use their domains for areas other than the WWW - not just email only. There are many entities (such as ISPs) who choose registrars other than the top four you mention because they wish to deal with a smaller company that may provide better customer service yet don't offer all the bells and whistles they consider to be unnecessary.

    So, yes, there is a definite choice by many registrants or managers of domains "in use" to use specific registrars other than the top of the heap. One small ISP, in particular, changed registrars for all customer domain management because of ease of use, price and customer service. There were two changes made - one from NSI and then from another of the larger registrars - to a smaller, but friendlier registrar. Another smaller ISP recently changed from NSI to a smaller registrar due to expense and lack of customer service. Until then, this ISP stayed with NSI because there had been no real problems and it was easier to not have to transfer. Things changed. His overhead is now 2/3 lower and the hassles are fewer.

    Retention by a registrar or choice may have more to do with other factors than tolerance of trademark issues, etc.

    It is probably very true that warehousers will choose registrars that offer bulk registrations at the lowest price. That would be sensible. However, those same choices are made by registrants and managers who want decent interfaces, fewer frills and ease of management, but responsive customer service and accuracy.
    [ Reply to This | Parent ]
    Re:Yahoo / web presence by ldg
    Misunderstanding the brunt of the article
    by BenEdelman on Friday November 28 2003, @05:05PM (#12701)
    User #3219 Info | http://cyber.law.harvard.edu/edelman
    I fear you're still misreading large portions of the article.

    For example, "2) It just seems to me that using a sample of the 1000 fortune 1000 companies is skewed if the purpose is to determine what registrars are attractive to those planning to put a domain to web use as opposed to warehousers, etc." Fair enough! But the article doesn't proceed in this way. Notice that I compare usage by Fortune 1000 companies with usage by "regular folks" (well known enough to be listed in Yahoo) with registrants taken as a whole. Nowhere do I assume that the actions of Fortune 1000 companies are representative -- indeed, quite the contrary, I point out how Fortune registrants are different.

    Similarly, as to my inferences being skewed by domains used only for non-web purposes: The question isn't whether there are such registrations at lots of registrars; clearly there are. The question is whether such registations are likely to be more prevalent at certain kinds of registrars than others. I still think there's no problem here -- that there's no reason to think the kind of registrants who want to make non-web use of their domains will systematically and in significant numbers choose particular registrants distinct from practices of the rest of domain registrants.

    I completely agree re the significance of registrar user interfaces, customer service, etc. Notice the many questions on precisely these subjects in my survey of registrars.
    [ Reply to This | Parent ]


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