NewTLDs : The Long and Winding Road
posted by michael on Friday October 24 2003, @06:03AM
Richard_Henderson writes "ICANN's expansion of the namespace, and introduction of newTLDs, has been criticised by some as arbitrary and by others as amateurish. With worldwide calls for many more top level domains - to break the supply bottleneck and give people more choice - ICANN have justified their slow expansion of names by claiming a testbed 'proof of concept' was needed first. The roll-out of new names must be subject to a careful Evaluation Process, they said. However, ICANN's approach to this Evaluation has been amateurish and lacking in openness at several key points.
The following summarizes a
fuller study of the New TLDs Evaluation Process, which includes a detailed critique of ICANN's actions.
Five Areas of Concern:
I should like to highlight at least five areas of serious concern, about the way ICANN has handled the Evaluation process.
Firstly, they allowed an inordinate period of time to elapse between the launch of newTLDs in July 2001 and the start of a partial evaluation in May 2003. With the world waiting, they put everything 'on hold' for two years before the Evaluation even commenced. Secondly, they failed - and have still failed - to publish the Registry Evaluation Reports which were regarded as vital by ICANN's own task force. ICANN has been repeatedly asked to produce these reports but have failed to do so, making informed participation impossible. Thirdly, their appointment of Sebastien Bachollet to lead the Evaluation was carried out with no advertisement of the post, no invitation for rival applicants for this $300,000 contract, and no public announcement of his selection. Fourthly, there has been no public interface to allow informed participation with Mr. Bachollet, and no opportunity to work to an agenda and engage in dialogue with him. Fifthly, the Evaluation was supposed to be guided by a TEAC (TLDs Evaluation Advisory Committee) but there is no evidence of this TEAC on the ICANN website, no posts from it, no mailing list, no announcement of members or even of its existence - and yet the Board promised it would oversee the (invisible) Evaluation and publish quarterly reports.
The Evaluation Report itself is due for release this month (October). If it appears (it was originally due a year earlier) it will have been written without any public process during its period of compilation, and without any public access to the key Registry data. The New TLDs Evaluation Process has become an almost invisible private exercise, and yet it concerns a world resource and its development, and the process should be open to all. I therefore pose 26 questions for ICANN to answer:"
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"Statement A: Stuart Lynn agreed to the NTEPPTF recommendation that bids should be solicited for a contract for an Evaluation Team.
Question 1: Was this contract open to others, was it advertised, and were bids sought from professionals outside ICANN's own community?
Question 2: Were there any other bidders, and if not, why not? Should this key post have been publicly advertised?
Question 3: Who actually assessed Sebastien Bachollet's bid, and made the decision to hire him? Did the Board formally approve Sebastien's contract?
Question 4: Where on the ICANN website was Sebastien's appointment announced?
Statement B: Up to $350,000 was allocated for the Evaluation, including the Monitoring Project. The Action Plan said that bidders offering to provide this service were to state how they would address the key critical questions, at funding levels of $250,000, $300,000, and $350,000.
Question 5: Did Sebastien Bachollet submit this statement, and detail what ICANN would get for its money at different funding levels, in a formal application process?
Question 6: Out of the $2million dollars raised from the 44 newTLD applicants, how much has ICANN decided to budget to finance the 'Evaluation Project' under Sebastien Bachollet?
Statement C: The Action Plan designated $50,000 to launch a monitoring program, and on 18th October 2002, Stuart Lynn said ICANN "is in the process of recruiting" onto the staff a NewgTLD Planning and Evaluation Co-ordinator.
Question 7: Has this appointment been made and who is it?
Question 8: Will the co-ordinator answer the questions I am raising, and the ones I posed 500 days ago to Dan Halloran concerning the NewTLD launch period?
Question 9: Was that $50,000 as well as, or part of, the $350,000 budgeted "for the Evaluation, including the Monitoring Project"? Was the $50,000 a kick-start prior to the $350,000 expressed in Lynn's Action Plan?
Statement D: The Plan, which the Board agreed must be implemented, states that it will follow the methodologies specified in the NTEPPTF report, which the Board also adopted. These include the publication of the Registry Evaluation Reports, mandatorily required under Appendix U of the ICANN-Registry Agreements. I have repeatedly asked for these central documents to be made available so that people can participate in an informed manner, and a year ago ICANN said "We are now addressing this issue" (Amsterdam Meeting Topic on NewTLD Action Plan). They are still being withheld, 18 months after they should have been available.
Question 10: Why have these reports not been put on the ICANN website, 18 months after they were available?
Question 11: Why, a year after ICANN said "We are now addressing this issue", are they still not up on the website?
Question 12: Why, when I asked this fair and reasonable question to Paul Twomey 5 months ago, has he not even acknowledged my letter? Does he consider this responsive?
Statement E: Stuart Lynn was instructed by the Board to set up a TEAC (TLD Evaluation Advisory Committee) to oversee the soliciting of bids for the Evaluation contract, to guide the Evaluation Project, and it was (in line with the NTEPPTF Report) to publish reports: "The TEAC should be required to provide quarterly reports containing findings to date."
Question 13: When was the TEAC formally set up, was it announced online, is there a mailing list, and who are its members?
Question 14: Why is there no trace of the TEAC on the ICANN website, and where are its quarterly reports?
Question 15: How is the public or any constituency meant to interact with the TEAC if there is no information about it?
Statement F: Very serious concerns arose over the abuse of process, and the failure of agreements, during the Sunrise and Landrush phases of the .info and .biz launches. The NTEPPTF agreed that these problems needed addressing and singled them out for mention. These concerns were raised - with specific questions - to Dan Halloran (in his capacity as ICANN-Registrar liaison executive) in the Spring of 2002 (and several times subsequently). Over 500 days later he has never even acknowledged the mail. The Evaluation Process must address these problems, or they may be repeated again in the future.
Question 16: If the Evaluation Process needs to analyse the problems that arose at Sunrise and Landrush - and the NTEPPTF report says it does - will individuals like myself be able to participate in the evaluation, ask and answer questions with Sebastien Bachollet, and raise the issues which ICANN itself has refused to answer?
Question 17: How can people interact with Sebastien while he is formulating his opinions and compiling his report, if he offers no agenda and if there is no interface to do so?
Question 18: Was it professional for Dan Halloran to ignore (over 500 days) questions of sincere concern, which impact on past and future TLDs and the conduct of registrars in relation to ICANN's agreements?
Question 19: Will Dan Halloran, or the NewTLD Planning and Evaluation Co-ordinator, now answer my questions?
Question 20: How detailed will Sebastien's investigation be? (For example will it draw on the mass of data and evidence which has accumulated on the ICANN NewTLD Forums and the ICANNWatch website, concerning abuse of process and registrar fraud, Sunrise and Landrush problems etc.)
Statement G: There is no interface with the work of Sebastien Bachollet, the Evaluation Project, or the TEAC. Nor is there any published detail of Sebastien Bachollet's agenda, his working process, or opportunities to participate and interact with him, during the period when he is formulating his ideas, drawing his conclusions, or compiling his report.
Question 21: Why is there no published detail of his appointment, his work or his agenda? Why has the Process been made so inaccessible and invisible to public scrutiny, support and involvement?
Question 22: He is meant to be working with the TEAC. Is there a mailing list? Are they working with documents which the rest of us can see, and offer input to?
Question 23: The 12 critical questions may well merit input from all constituencies and the general public, whose contributions might usefully inform Sebastien's conclusions and recommendations. How can we all work together on the NewTLD Evaluation Process if most people are locked out of it?
Statement H: The Internet is now a multi-billion pound enterprise, essential throughout the world for commerce, for health, for education, for communities. It has huge social and economic implications.
Question 24: Is it realistic that the governance of an enterprise on this scale should be financially so constrained, that its processes are delayed and scaled down, because of lack of adequate staff and funding? Isn't it time for USG or other governments to upgrade this small Californian quango, and open up its management and methods?
Question 25: Does the handling of the New TLDs Evaluation Process demonstrate a small amateurish set up, which seems incapable of operating professionally on the world stage, and safeguarding this vital world resource? Given the scale and proportions of the Internet, couldn't they have done better and sought out more than one candidate to evaluate their product, and shouldn't they have been subjected to an independent process run from outside their own committees and separate from their own staff?
Question 26: Given the sum of $2million raised from the 44 applications for the previous TLDs, could the public have expected better value for money, better written agreements, and better results?
And Finally:
With just eight days of Sebastien's contract to run (the deadline set for his report) I have not been able to find a single mention of his work anywhere on ICANN's website.
I am concerned that all we might get is an "in-house" process which lacks sufficient detail and objectivity.
Hard questions need to be asked and these have been evaded by ICANN all the way down the line.
It is usually not ICANN but independent participants who ask the honest and awkward questions. What guarantee do we have that this "in-house" process will encourage a truly objective Evaluation, which remains independent of ICANN interference? And learns lessons for next time?
What have we learned about Sunrise, about Landrush, about abuse of process, about implementation and enforcement of agreements, about registrars who game the system to warehouse names for themselves, about proposed marketing budgets which evaporate into thin air?
What I think we're likely to get is a Lite-version, which pays mere lip service to the "Proof of Concept", because it will suit ICANN to exhume as few skeletons as possible.
What will be best for ICANN is a cheap, quick, lightweight, in-house report, which gives the appearance of an investigation, but is got out of the way as quietly as possible...
...as quietly, as Sebastien was appointed...
Initially, the Evaluation Process seemed like a good pretext for delaying further TLDs. But in the end, it simply became an embarrassment, and ICANN has hidden it away and kept public participation to a minimum. They will invite comments, then they will move on.
The long and winding road, New TLDs just over the next horizon, one day, one day perhaps we'll have them!
Read the full Article or visit The Internet Challenge."
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