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    Uniform Dispute Resolution Policy (UDRP) NAF Accused of Failure to Refund
    posted by michael on Monday February 18 2008, @10:05AM

    A consumer complaint has been filed with the Minnesota Attorney General's office against a major UDRP service provider for its failure to issue a $1,300 refund check as promised for canceled arbitrations. The full text of the complaint against the National Arbitration Forum is here. Note this line:
    I have also contacted the Internet Corporation for Assigned Names and Numbers (ICANN), a California non-profit which confers nominal "accreditation" of the NAF to conduct these types of internet dispute resolution services. ICANN has taken no action, as the responsible ICANN official is a former employee of the NAF in charge of the identical dispute resolution service advertised by the NAF.
    Has NAF ever issued a refund?

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    · More Uniform Dispute Resolution Policy (UDRP) stories
    · Also by michael
    This discussion has been archived. No new comments can be posted.
    NAF Accused of Failure to Refund | Log in/Create an Account | Top | 1 comments | Search Discussion
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    Yes, NAF does issue refunds
    by Kristine Dorrain on Friday March 21 2008, @08:28AM (#16976)
    User #4742 Info
    In response to your question, yes, the National Arbitration Forum can and does issue refunds (see FORUM Supplemental Rules 9(c)(iv) and (e)). In this case, the mistake was remedied and a refund was issued immediately. We regret the error.

    Kristine Dorrain
    Internet Legal Counsel
    National Arbitration Forum (FORUM)
    [ Reply to This | Parent ]

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