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    Highlights of the ICANNWatch Archive
    (June 1999 - March 2001)

    Verisign/NSI Network Solutions glitch darkens sites
    posted by michael on Friday August 01 2003, @12:05PM

    dmehus writes "Network Solutions technicians were scrambling earlier today to correct a hardware or other technical glitch that knocked out thousands of managed, or hosted, websites for more than four hours. A company representative that responded to CNET News.com said the problem was "definitely not a denial of service attack." So, that leaves human error or a hardware malfunction."

    "More details are available in this story. This follows a DDoS attack on one of the 13 DNS root servers on October 22nd, 2003, in which it was left offline for a couple hours and caused some slight slowness in Internet traffic. Both of these serious breaches of security or technical malfunction occurred under VeriSign's watch."

    [Editor's note: Embarrasing as it is for NetSol, this doesn't seem to be a DNS problem, just an http redirection problem. Key point in the linked story, "The problem with the company's hosted domain name service, which provides links from sites' domain names to the numbered Internet addresses where data is actually reached, affected only Web sites which had allowed Network Solutions to take over this address-book service for them. The company had recently touted the near-infallibility of its addressing system as a core selling point for new customers." - mf ]

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  • VeriSign/NSI
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  • Also by michael
    This discussion has been archived. No new comments can be posted.
    Network Solutions glitch darkens sites | Log in/Create an Account | Top | 2 comments | Search Discussion
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    Stuff happens
    by ldg on Tuesday August 05 2003, @11:14PM (#12026)
    User #2935 Info | http://example.com/
    It's pretty astonishing that Netsol could not replace a "truncated" file - if that is really the case. With a customer base the size of Netsol's it should have been an almost immediate failover situation - not three or four hours.

    However, stuff happens to the best systems and every corporation should have work-arounds to compensate for internet or extranet downtime. It's really a sad state of affairs when companies put all their eggs into one technology basket.

    Equipment does fail. Telcos go down. Routing goes haywire. Anything external to the company can fail, and even internal systems fail. It is insanity to be even 90% reliant on Netsol or any other provider to say in business. It is just as insane to rely on machines to that degree. A company has to be able to do business "by hand" in case of technology failure, even it means being slowed to a crawl for a day or so.

    Use the phone, car, airlines, boats - whatever it takes, but don't come unglued because a webserver goes down.
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