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    Watchdogs Danny Younger Queries Redemption Grace
    posted by michael on Monday February 17 2003, @12:23PM

    Danny Younger writes to Wendy Seltzer and Esther Dyson (the ICANN-appointed North American representatives serving on the At-Large Advisory Committee) about whether they intend to "act to defend the user interest" in that the Redemption Grace Period "is now providing an incentive to registrars to 'accidently' delete a domain (knowing that they can profit handsomely on these type of events)".



    Here's the full text of the message:
    Dear Esther and Wendy,

    As the ICANN-appointed North American representatives serving on the At-Large Advisory Committee I would ask you to raise the following issue with the ICANN Board:

    When the Redemption Grace Period was proposed, it was acknowledged that inadvertent deletions might well occur as a result of registrar error. A recent article in ICANNwatch entitled "Redemption Grace Period Hell" has pointed to a charge incurred by a North American for this service ($150) that can only be described as an extortion fee. If a deletion needs to be corrected that resulted from registrar error, why should we registrants be the ones to get the shaft?

    This RGP is now providing an incentive to registrars to "accidently" delete a domain (knowing that they can profit handsomely on these type of events).

    Thank you for your assistance in this matter. I look to forward to seeing how you will act to defend the At-Large user interest.

    Best regards,
    Danny Younger


     
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    Danny Younger Queries Redemption Grace | Log in/Create an Account | Top | 4 comments | Search Discussion
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    Redemption-grace is for customer errors
    by Anonymous on Monday February 17 2003, @09:30PM (#11180)
    It is my understanding that Redemption-Grace is for when the customer forgets to renew.

    Errors by registrars/registries, if my memory serves me right, have always been correctable by the registrar/registry even in the absence of the redemption-grace policy.

    So if the registrar/registry screwed up, you shouldn't try to fix it under redemption-grace but rather simply by demanding that they fix their mistake (which they ought to do for free.)
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