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    Watchdogs Danny Younger Queries Redemption Grace
    posted by michael on Monday February 17 2003, @11:23AM

    Danny Younger writes to Wendy Seltzer and Esther Dyson (the ICANN-appointed North American representatives serving on the At-Large Advisory Committee) about whether they intend to "act to defend the user interest" in that the Redemption Grace Period "is now providing an incentive to registrars to 'accidently' delete a domain (knowing that they can profit handsomely on these type of events)".



    Here's the full text of the message:
    Dear Esther and Wendy,

    As the ICANN-appointed North American representatives serving on the At-Large Advisory Committee I would ask you to raise the following issue with the ICANN Board:

    When the Redemption Grace Period was proposed, it was acknowledged that inadvertent deletions might well occur as a result of registrar error. A recent article in ICANNwatch entitled "Redemption Grace Period Hell" has pointed to a charge incurred by a North American for this service ($150) that can only be described as an extortion fee. If a deletion needs to be corrected that resulted from registrar error, why should we registrants be the ones to get the shaft?

    This RGP is now providing an incentive to registrars to "accidently" delete a domain (knowing that they can profit handsomely on these type of events).

    Thank you for your assistance in this matter. I look to forward to seeing how you will act to defend the At-Large user interest.

    Best regards,
    Danny Younger


     
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    This discussion has been archived. No new comments can be posted.
    Danny Younger Queries Redemption Grace | Log in/Create an Account | Top | 4 comments | Search Discussion
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    Good Point ...
    by Anonymous on Monday February 17 2003, @06:39PM (#11178)
    ... but Esther Dyson isn't aware of the shenanigans perpetrated on domain name consumers by ethically-challenged, ICANN-accredited registrars. Are you all high on crack out there? You now turn to Esther Dyson to help the very constituency she fucked-over while she chaired ICANN's board? Are you all fucking high?
    [ Reply to This | Parent ]
    Redemption-grace is for customer errors
    by Anonymous on Monday February 17 2003, @08:30PM (#11180)
    It is my understanding that Redemption-Grace is for when the customer forgets to renew.

    Errors by registrars/registries, if my memory serves me right, have always been correctable by the registrar/registry even in the absence of the redemption-grace policy.

    So if the registrar/registry screwed up, you shouldn't try to fix it under redemption-grace but rather simply by demanding that they fix their mistake (which they ought to do for free.)
    [ Reply to This | Parent ]
      Re:Redemption-grace is for customer errors
      by ldg on Tuesday February 18 2003, @06:24PM (#11188)
      User #2935 Info | http://example.com/
      "ought to"??? When there are so many registrars doing things they oughten't, what in the world makes anyone think they will now act in the best interests of the registrant when they have every incentive to do the opposite?

      Sure, a registrant can complain and even report to the BBB, ICANN or sue. Meanwhile, the domain is down and likely will not be restored without the extortion fee. In whose best interests are these policies? Certainly not the consumer.

      The concept of RGP is good, but the implementation and policies are horrendous. For a "service" where the cost can be measured for a redemption in seconds, or perhaps minutes, the fee is completely outrageous. The markups are even more so. $150 - $200 have already been reported fees. Can anyone justify this?! Talk about a profit center with absolutely no recourse for registrants!

      I can just imagine what will happen with WLS - IF it is implemented. I see even more major extortion headed our way.
      [ Reply to This | Parent ]


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