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    Highlights of the ICANNWatch Archive
    (June 1999 - March 2001)


     
    Registrars Dotster Refuses to Refund .BIZ Application Fees
    posted by michael on Friday December 21 2001, @07:58AM

    Ron_Bennett writes "Dotster has informed me they are *not* refunding .BIZ application fees. I've been in contact with them via email (which they simply never reply to) and via phone several times this past week.

    At this point, it appears that legal action may be necessary against Dotster and possibly NeuLevel as well to recover the funds I paid."



    If you or anyone you know is in a similar situation with Dotster, please reply here and/or email me privately.

    On an aside, the credit card company, American Express, I used for the transaction refused to investigate the charge due to the time that has elapsed - while not surprising, it's disturbing because some credit card issurers will handle disputes way beyond 60 days in instances where no product/service was ever received.

     
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    Dotster Refuses to Refund .BIZ Application Fees | Log in/Create an Account | Top | 35 comments | Search Discussion
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    Re: Dotster Refuses to Refund .BIZ Application Fee
    by Ron_Bennett on Saturday December 22 2001, @08:37AM (#4250)
    User #3011 Info | http://www.wyomissing.com/bennett/
    If the amount was only $2, I'd agree with you that legal action would be pointless. However, the amount "stolen" by Dotster is $903.00 - certainly worth the time and effort for me to recover.
    [ Reply to This | Parent ]
    Re: Dotster Refuses to Refund .BIZ Application Fee
    by Ron_Bennett on Tuesday January 01 2002, @08:18PM (#4483)
    User #3011 Info | http://www.wyomissing.com/bennett/
    Bingo...small claims is exactly where I intend to file at this point.

    Through all the smoke and mirrors of .BIZ, registrars, registries, etc it all comes down to the simple matter of I paid money for services I didn't receive. And Dotster doesn't deny that...and as you basically say, the cost of filing is nominal so it's certainly not going to break me no matter what happens - it will easily cost Dotster much more to fight the case in both money and publicity than me regardless of the outcome. And that alone will be satisfaction enough...
    [ Reply to This | Parent ]
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