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    Highlights of the ICANNWatch Archive
    (June 1999 - March 2001)

    New gTLDs .biz off to rocky start
    posted by michael on Thursday November 08 2001, @04:37AM

    Anonymous writes "Neulevel is experiencing significant early problems. Registrars are taking money in real-time registration for names that are not available. Also, incorrect data is showing up in the .biz whois."

    Registrars have allowed individuals to register, in real-time, names that were previously claimed. Intellectual property lawyer Brett Faucett reports in the ICANN Blog that on November 7: "Verisign allowed me to register show.biz, internet.biz and icann.biz this evening. I'll be happy to get them, but something tells me that whatever Verisign's registration process is checking against at the registry-level does not include the names submitted during the landrush."

    The names that Faucett registered were very sought after, and certainly had multiple applicants in the landrush. His registration was allowed in contradiction to Neulevel's stated policy:

    "Group 2: Names for which there was only one applicant and one or more IP Claims have been put on Registry Reserve and will go live on November 19th, 2001. These names will not be available for open registration nor will they appear in WHOIS.
    Group 3: Domain Names for which there were multiple applicants have been placed on Registry Reserve pending further legal review. Although these names do not resolve in WHOIS, they are not available for open registration."

    For names with only one claimant, there can be data issues. In some WHOIS records, the registrar's name has been put into all the registrant and contact fields. This means that the registrar has listed itself as the owner and administrator of the domain name. (Here's an example.)

    A Tucows reseller reports a similar problem. Contact information he submitted now shows up incorrectly in the whois.

    Neulevel includes this note in its whois: "NOTE: FAILURE TO LOCATE A RECORD IN THE WHOIS DATABASE IS NOT INDICATIVE OF THE AVAILABILITY OF A DOMAIN NAME." Neulevel is encouraging people to contact a registrar, who can tell them if a name is available or not.

    So the .biz whois doesn't tell you whether a name is available or not. Instead, Neulevel tells people that the regsitrars are supposed to be able to tell you whether the name is available or not. But Neulevel's registrars often can't, and will take money for any name, whether it's available or not, and will submit whatever data they feel like.

    The light's on but nobody's home.

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    This discussion has been archived. No new comments can be posted.
    .biz off to rocky start | Log in/Create an Account | Top | 17 comments | Search Discussion
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    Re: .biz off to rocky start
    by lextext on Thursday November 08 2001, @05:00AM (#3455)
    User #6 Info | http://www.lextext.com
    Since writing that blurb in my weblog, I've learned that the problems likely arise from one of two issues. First, some registrars decided to check availability against the whois database, rather than the SRS, to reduce the load on the SRS duing the launch; the whois database, however, does not include the "frozen" names so they're getting inaccurate availability data. Second, some registrars are not interacting with the SRS in real-time, but are receiving applications on their own site, batch processing them in the SRS later, and then providing confirmation or denial to the registrant at a later time. As I understand it, these are operational protocols that some registrars decided to implement, of their own accord, in order to reduce the kind of customer problems that were experienced with the launch of .info.

    In other words, these are registrar issues, not registry issues. The real problem, as I see it now, is that the registrars aren't explaining how they are processing registrations, so there's no way for a consumer to make an informed decision about which registrar to use.

    -- Bret

    [ Reply to This | Parent ]
    Can you update a .biz name once you get one?
    by dtobias (dan@tobias.name) on Thursday November 08 2001, @08:42AM (#3467)
    User #2967 Info | http://domains.dan.info/
    I was awarded a .biz name in the initial group -- apparently mine was the only application for that name. It showed up in the WHOIS sometime last month, and last weekend the registrar (register.com) finally officially informed me that I had the name and added it to their web interface so I could modify it.

    Unfortunately, I've had no luck in actually making any modifications to the name servers or contact information. The interface acts like it's accepting my changes, but they never actually make it. Sometimes the changes take temporary effect in register.com's interface, but eventually spring back to the original version.

    Meanwhile, the DNS records (which are still hosted by register.com since I can't manage to change them to anything else) seem to be mangled; a dig shows malformed records. Thus, the domain doesn't work even to bring up a default page at the registrar (as it did earlier, before I tried modifying the record).
    [ Reply to This | Parent ]
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